At 2FastIptv, we strive to provide high-quality IPTV services to our customers. However, we understand that circumstances may arise where a refund is necessary. We have designed a refund policy to ensure a fair and transparent process for our valued customers.
Money-Back Guarantee: We offer a 30-day money-back guarantee on all our IPTV services. If you are not satisfied with your subscription within the first 30 days, you are eligible for a full refund of the purchase price. Please note that this guarantee applies to the initial subscription payment only and does not include any subsequent recurring charges.
Eligibility for Refund: To be eligible for a refund, you must meet the following criteria:
The refund request must be made within 30 days from the date of purchase.
You must provide a valid reason for the refund request.
Your IPTV subscription should not have violated our terms of service.
Refund Process: To request a refund, please contact our customer support team at ‘contact us’ section. You will be required to provide your order details, including the purchase date and the email address used for the transaction. Once we receive your refund request, we will review it and respond within 24 hours with further instructions.
Non-Refundable Items: The following items are not eligible for a refund:
Any recurring charges made after the initial 30-day period.
Services that have been used or accessed for more than 30 days.
Changes to the Refund Policy: 2FastIptv reserves the right to modify or update this refund policy at any time. Any changes made to the policy will be effective immediately upon posting on our website.
Please note that this refund policy is in addition to any rights you may have under applicable consumer protection laws.
If you have any questions or concerns regarding our refund policy, please contact our customer support team.
